With today's launch of its Template Store, online collaboration company PBworks wants to make it easier for businesses to use its wikis and other tools. The San Mateo, Calif, company describes its new ...

Statement of work: A document routinely used to describe services to be rendered. It provides a clear understanding of the project-specific activities, deliverables and timelines. Also known as a SOW.

Reader R.L. desires a little more information about iWork templates. He writes: I have created some “My Templates” in iWork ’08, which I need to modify or delete. How do I (a) modify and (b) delete a ...