Safaricom has begun migrating users from its standalone M-PESA app to a new platform, My OneApp, as it consolidates services and strengthens its position in Kenya's digital finance market.The company ...

Safaricom has addressed concerns raised by users on social media over difficulties accessing and using the newly launched My One App, which merges M‑PESA and MySafaricom services into a single ...

The move aims to curb growing phishing that has resulted in unwanted calls and messages spamming many customers.

Kenyans living abroad have raised concerns over difficulties accessing services on Safaricom’s My OneApp, citing login ...

All transactions to and from the M-Pesa wallet to the Ziidi MMF fund are free, giving it an edge over other MMFs where ...

The number of active M-Pesa customers in Ethiopia grew 258.5 percent year-on-year to 5.2 million in the quarter to December 2025, boosting Safaricom’s performance in the new market, supported by ...

Safaricom and Vodacom have introduced a tap-to-pay option in Tanzania, allowing mobile money customers to make contactless payments at Visa-enabled checkout terminals. Shoppers can now pay by tapping ...

It works to modernise medical infrastructure and improve the quality of care in several African countries by offering ...

The M-Pesa Foundation has opened applications for its 2026 scholarship programme, inviting bright and needy Kenyan students ...

Safaricom’s My OneApp is frustrating users by requiring the Safaricom line to be in SIM 1 during setup, exposing an outdated approach to dual-SIM phones in Kenya.

Communications Authority of Kenya said mobile subscriptions rose by 9 million to 51.36 million in the year to December 2025, up from 42.30 million the previous year.The increase included a 5.6% rise ...