If fire department leaders define why work matters and how hands-on skills save lives, they can inspire Millennial and Gen Z firefighters to push themselves beyond their comfort zone of on-screen ...

In 2021, University of Missouri student Emilee Carleton started a new club on campus called Operation Smile Mizzou. Having a cleft lip and palate herself, she created the club to raise awareness and ...

Christi Black-Reese, principal of Percy Julian High School, and Representative Philip Ensler joined WSFA to discuss the newly secured grant for MPS students. Councilman Oronde Mitchell has teamed up ...

It touts the cleanest restrooms in America and a brisket sandwich that built a cult following, but Buc-ee's received the worst possible grade from the Better Business Bureau (BBB). The BBB recently ...

Croatia's return to military service includes 800 trainees Recruits to receive training in survival, self-defence, and drone operation Mandatory service adds Croatia to list of 10 NATO countries with ...

Julie Gray unzipped her navy fleece and dropped it onto the head of a puppy named Hope. The dog moved her head in confusion but stayed seated on the floor of an academic building at the University of ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Marines with Advanced Infantry Training Battalion, School of Infantry–East, load a Mjolnir munitions system on a SkyRaider. (Cpl. Zachariah Ferraro/Marine Corps) Keeping in step with the Pentagon’s ...

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