Vodacom Business is the winner of the 2026 MyBroadband Award for Best Enterprise Telecoms Provider in South Africa, thanks to ...

Vodacom Tanzania has completed a major upgrade of its mobile money system following a $28 million (about Sh72 billion) ...

Vodacom Tanzania today announced the successful transformation of its M-Pesa platform following a $28 million strategic ...

Vodacom Tanzania has invested $28 million to modernise its M-Pesa platform, in a move aimed at strengthening reliability, boosting security, and positioning the service for future growth across East ...

Vodacom Tanzania says it has modernised its M-Pesa platform via a US$28 million strategic investment to make its mobile money service more reliable and secure.

The move transitions M-PESA from its legacy G2 system to a next-generation financial technology platform built for scale, ...

Vodacom Tanzania, in partnership with M-Pesa Africa and global issuer-processor Paymentology, has officially launched Africa’s first mobile-money Tap-to-Pay feature on the M-Pesa SuperApp, marking a ...

The Federal Communications Commission wants to bring customer service back to the U.S. The agency proposed new rules Thursday that could require phone, internet and cable companies to disclose a ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Verizon services went down tens of thousands of customers on Wednesday.

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...