Oct 10, 2025 · What are ITSM processes? ITSM processes, short for IT service management processes, are the structured ways IT teams deliver and support technology inside an …

IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.

Feb 10, 2026 · ITSM is a strategic discipline that guides how IT services are designed, delivered, managed and improved. Explore essential ITSM processes, benefits and tools.

ITSM encompasses the complete spectrum of IT services, integrating even the most-complex processes and functions. This comprehensive approach ensures that resources are allocated …

Oct 24, 2023 · IT service management or ITSM for short, is a set of processes used by IT management teams to manage the end-to-end delivery of IT services to customers. That …

Jan 3, 2026 · When asked for ITSM’s meaning, many people will automatically think of the ITIL processes – such as incident and change management. But service management “thinking” is …

Jun 20, 2024 · ITSM is a combination of a set of defined policies, process, and methods for delivering IT products and services. It improves and supports customer-centric IT services.

What are the core ITSM processes? Discover the essential ITSM processes for smooth IT service delivery, including incident management, change management, and more.

Oct 22, 2025 · Learn more about the different types of ITSM processes and how to implement them in your workplace with this guide.

Jul 15, 2025 · ITSM includes all the discrete activities and processes that support an IT service throughout its lifecycle, from product and service development to ongoing service and change …